VIVALDA Privacy Policy

Vivalda’s Privacy Notice

This privacy notice tells you what to expect us to do with your personal information when you make contact with us or use one of our services.

Our Contact Details

Our registered office is:

VIVALDA Limited 99 Victoria Road
Park Royal
London
NW10 6DJ

Our postal addresses are:

VIVALDA London – 99 Victoria Road, Park Royal, London, NW10 6DJ

VIVALDA Manchester – Unit 4B, Parkway Trading Estate, Alba Way, Trafford Park, Manchester, M32 0TL

VIVALDA Birmingham – 95 Aston Church Road, Aston, Birmingham, B7 5RQ

VIVALDA Hull – Courtney Street, Mount Pleasant, Kingston upon Hull, HU8 7QF

VIVALDA Scotland1-9 Telford Road, East Lenziemill, Cumbernauld, Glasgow G67 2AX

VIVALDA is registered in England. Registration Number: 3850848.

Most of the personal information we process is provided to us directly by you for one of the following reasons:

  • You are a customer of Vivalda.
  • You are a guest at Vivalda.
  • You wish to become a customer of Vivalda.
  • You subscribe to our e-newsletter.
  • You have applied for a job with us.

We also receive personal information indirectly, in the following scenarios:

  • An employee of ours gives your contact details as an emergency contact or a referee.
  • An member of our gym gives your contact details as an emergency contact.

If it is not disproportionate or prejudicial, we’ll contact you to let you know we are processing your personal information. ​

Under data protection law, you have rights we need to make you aware of. The rights available to you depend on our reason for processing your information.

Your right of access

You have the right to ask us for copies of your personal information. This right always applies. There are some exemptions, which means you may not always receive all the information we process.

Your right to rectification

You have the right to ask us to rectify information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure

You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing

You have the right to ask us to restrict the processing of your information in certain circumstances.

Your right to object to processing

You have the right to object to processing if we are able to process your information because it is in our legitimate interests.

Your right to data portability

This only applies to information you have given us. You have the right to ask that we transfer the information you gave us from one organisation to another, or give it to you. The right only applies if we are processing information based on your consent or under, or in talks about entering into a contract and the processing is automated.

You are not required to pay any charge for exercising your rights. We have one month to respond to you.

Please contact us at marketing@vivialdagroup.co.uk

 

How long we keep it

We will keep your data as follows

Purpose Retention Period
Customers For as long as you are a customer
Employees For as long as you are employee (with some information such as tax, pension, incident reports being kept for up to 6 years after your employment)
Website visitors Functional cookies will be stored for up to 30 days
E-Newsletter & Blog Subscribers For as long as you remain subscribed (you may unsubscribe anytime)

What are your rights?

As we need your consent to process your special category data you have a right to withdraw your consent at any time.

We will not share your information with any third parties for the purposes of direct marketing.

We use data processors who are third parties who provide elements of services for us. We have contracts in place with our data processors. This means that they cannot do anything with your personal information unless we have instructed them to do it. They will not share your personal information with any organisation apart from us. They will hold it securely and retain it for the period we instruct.

Where we provide links to websites of other organisations, this privacy notice does not cover how that organisation processes personal information. We encourage you to read the privacy notices on the other websites you visit.

We work to high standards when it comes to processing your personal information. If you have queries or concerns, please contact us at marketing@vivaldagroup.co.uk and we’ll respond.

We keep our privacy notice under regular review to make sure it is up to date and accurate. Keep any eye out for changes.

Social media

We use a third-party provider, Loomly, to manage our social-media interactions. No direct personal information is stored in this system and it is used for broadcast messaging only.

Emailing us

We’ll also monitor any emails sent to us, including file attachments, for viruses or malicious software. You must ensure that any email you send is within the bounds of the law.

 Analytics

When you visit www.vivalda.co.uk , we use a third-party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out such things as the number of visitors to the various parts of the site.

If we do collect personal data through our website, we’ll be upfront about this. We’ll make it clear when we collect personal information and we’ll explain what we intend to do with it.

Cookies

We use a cookies tool on our website to gain consent for the optional cookies we use.

Cookies that are necessary for functionality, security and accessibility are set and are not deleted by the tool.

You can read more about how we use cookies, and how to change your cookies preferences, on our Cookies Page.

Purpose and legal basis for processing

Client services

Our purpose for collecting the information is so we can provide you with our services.

The legal basis we rely on for processing your personal data is covered under article 6(1)(a)(b)(f) of the GDPR.

What we do with it

We only use your details to provide and inform you of the service(s) of supply and distribution of cladding and associated materials.

Social Media & E-Newsletter

Our purpose for collecting the information is so we can provide you with a service and let you know about upcoming events.

The legal basis we rely on for processing your personal data is your consent under article 6(1)(a) of the GDPR.

What we do with it

We only use your details to provide the service.

We gather statistics around email opening and clicks using industry standard technologies including clear gifs to help us monitor and improve our e-newsletter.

You will receive a confirmation email once you have submitted your details and then the newsletters monthly.

What are your rights?

We rely on your consent to process the personal data you provide to us for marketing purposes. This means you have the right to withdraw your consent, or to object to the processing of your personal data for this purpose at any time. If at any point you want to withdraw your consent please email marketing@vivaldagroup.co.uk